Responsible Gaming
Our Commitment to Safe Gaming
At Star Casino Online, we are committed to promoting responsible gaming practices. We want to remind all our players that gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
Star Casino Online is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). We verify the age of all players before they can access our platform. If you are under the legal gambling age in Australia, you must not participate in any gambling activities on our site.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs and seek help if you recognise any of these behaviours in yourself or someone you know:
- Chasing Losses: Returning to gamble to recover money you've lost
- Hiding Gambling Activity: Keeping your gambling secret from family or friends
- Loss of Control: Gambling for longer periods or with larger amounts than intended
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Financial Strain: Borrowing money or using credit to fund gambling
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Escalating Bets: Needing to increase bet sizes to achieve the same excitement
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or stop gambling
- Relationship Conflict: Arguments with loved ones about your gambling habits
Self-Help Tools
Star Casino Online provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping play
- Reality Checks: Receive pop-up reminders during your gaming session about the time and money you've spent
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform
- Account Closure: Permanently close your account if needed
These tools are available in your account settings. We strongly encourage you to use them if you feel your gambling may be becoming problematic.
Support Organisations
If you or someone you know is struggling with problem gambling, professional help is available. We recommend contacting one of the following organisations:
-
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
Free, confidential support and counselling for Australian residents -
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Freephone: 0808 8020 133
Support and advice for problem gambling -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources and support for problem gambling -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Referral and information service
If You Need Help
If you recognise any warning signs of problem gambling in yourself or someone else, please seek help immediately. There is no shame in asking for support. Professional counsellors and support services are available to help you regain control of your gambling.
Remember: Gambling should be fun and entertaining. If it's causing you distress, financial hardship, or affecting your relationships, it's time to reach out for help.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au for confidential support.